What currency are the prices do I see in the site?
All prices are in USD. You can easily switch to your native currency by using the bottom left icon.
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Shipping times vary as we do ship worldwide from different fulfillment centres based on your location. Please allow 4-7 days production time for your order to ship out. Average shipping times are 10-21 days to be delivered. Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business, please email us at email@example.com.
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 10 days to send it back to us for a full refund. You must ship it back at your own expense. Once we have received the product, we will refund the full amount of your original purchase. Please Include your name and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships.
I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in an incorrect address, kindly notify us via email at firstname.lastname@example.org within 24 hours. Addresses can not be change after the 24 hours of placing the order.
I have a question that wasn't answered, can you please help?
Absolutely! We are here to help! Please send us an email at email@example.com or any of our social media platforms.